The use by the customer of the purchase services presupposes, in any case, adherence to the General Conditions of Purchase, in a complete manner and without any reservations, according to the version published at the time ofmaking the appropriate transaction.
Therefore, it is recommended that the customer carefullyread these General Conditions before making any purchase. The user declares to be of legal age and have sufficient legal capacity to be bound by these General Conditions.
The articles offered on this website are original, being ATOPYK.CBD S.L., official distributor ofall brands whose products put for sale.
ATOPYK.CBD S.L., reserves the right to update, modify or eliminate at any time and unilaterally the commercial offer contained in the website, which may affect prices, promotions, products and commercial offers.
These modifications will not affect the contracts already made, meaning those that have beenconfirmed by ATOPYK.CBD S.L.
For any clarification or consultation, do not hesitate to contact us
SCOPE OF THE CONTRACT
These General Conditions of Purchase apply to the sale of all the products advertised ATOPYK.CBD S.L., through its website.
HOW TO BUY
The user of the website will be able to browsethrough the ATOPYK.CBD S.L.Web store, and fill the shopping bag without having to be registered. Only to complete the purchase will itbe essential to provide the required data toaccess the shipping details of the order.
To find the article you want, you can browse all sections of our website. Clicking on any of thesections you will find a wide variety of items, the description, available sizes and their corresponding price.
If you are looking for a specific article, you can find it using the different search options, either by entering any text or, if you prefer, by marking, using the drop-downlist. However, if you still do not find what you are looking for, we would ask you to contact usand we would do everything possible to get you the product you need in the shortest possibletime.
Once you have selected the item you want, you only need to press the "ADD TO CART" button. When you add a product to your shopping cart, you can automatically view the status of yourentire bag. At that time, you can choose between continuing to purchase or processing your order. If you continue shopping, you will always have the shopping bag visible at the top right of the screen. By clicking on it, you can view all the contents of the shopping bag and even modify it.
Once you have selected the items you wish to purchase, and provided the necessary data for your shipment, you will be sent. will access a form with all the information on the shipping and payment options. Once a purchase order has been received, the customer shall immediately send a purchase confirmation to the e-mail address indicated in the purchase order.
In the area of promotions and gifts by purchase, Atopyk.CBD S.L., reserves the right to cancel or cancel at any time, such promotion or gift. In the specific case of gifts per purchase will be delivered depending on the stock of such gift. In addition, a maximum of one gift per customerwill be delivered, with the customer being a natural/legal person or a specific delivery address.
PRICE AND METHOD OF PAYMENT
The applicable prices are those indicated on thewebsite on the date of purchase. The aboveprices include VAT (Value Added Tax). Shipping costs are free for Peninsula (Spain and Portugal). For orders to Balearic Islands, the shipping price will be 6.95 euros,
ATOPYK.CBD S.L, reserves, without prior notice to users, the right to update the information contained on the website. However, on the basis of the provisions of Law 37/1992 of28 December, which regulates this tax, the transaction may be exempted or not subject to it depending on the country of residence of the purchaser and the condition in which the purchaser acts (entrepreneur or private individual). As a result, the final price in some cases may vary from the price on the website.
Payments can be made with:
Debit Card, Credit (VISA, MASTERCARD and AMEX): If you select this payment method youwill directly access our virtual POS, in order to guarantee the total security of the payment.
Paypal: If you select this payment mode, youonly need to confirm your Paypal account forimmediate payment.
ATOPYK.CBD S.L., has the necessaryresources to ensure the security of yourpurchases and your data. Information regardingyour order, and especially online payment bybank card, is protected. The entire transactionis done from a secure server, using TLS (Transport Layer Security) security technology, and your card number will be encrypted.
This website is not affiliated with any partner of the Tax Free Service. However, all travelers resident in non-EU countries who make purchases through the website Atopyk.CBDS.L., . is, they are entitled to the refund of theI.V.A. fee passed on.
Please contact Customer Service to explain the details and provide you with the necessary documentation that you will need to submit to obtain the VAT refund.
The delivery will be made at the address referred by the customer on working day and during office hours, which may be different from their usual residence, being able to send to their place of work or even to a third party to whom they want to make a gift. We currently ship your orders to any location in Spain, except the Canary Islands, Ceuta and Melilla.
The delivery time referred to on the website willbe purely indicative, as it will depend on the availability of the same. However, ATOPYK.CBD S.L shall take the necessarymeasures to ensure that delivery times are met and occur within the indicated period.
Orders placed on working days, as long as stock is available, will be received within 48-72 hours, depending on the time of purchase. For this purpose they shall be understood as working days from Monday to Friday, to count from when the order is sent.
soon as we have prepared the order, we willsend you an email informing you of the shipping number so that you can track it through thecarrier’s website.
The risk of loss or damage to the property acquired shall be passed on to the Customer from the time of delivery of the product and its physical possession.
You have the right to withdraw from this contract within 14 calendar days from the date of receipt of the products, without justification. The withdrawal period will expire at 14 calendar days from the day you or a third party, indicated by you, other than the carrier, acquired material possession of the products. To exercise the right of withdrawal, you must notify us of yourdecision to withdraw from the contract through an unequivocal declaration to ATOPYK.CBD S.L., (as it may be, a letter sent by post or from the online store of ATOPYK.CBD S.L., accessing this link, with your username and password).
Empresarial La Finca, Paseo Club Deportivo1, Edificio 4, 1ª planta. 28223, Pozuelo de Alarcón, Madrid. España,
Contact form Model withdrawal form:
(you must only complete and send this form if you want to withdraw from the contract) Remember to indicate the following data:
- Order number
- Items you want to return
- Full name
The right of withdrawal may not be exercised on products which, for health or hygiene reasons, are delivered sealed and which are not suitable for return if they are unsealed or which havebeen removed from their packaging such as masks, hair brushes, makeup products... etc.
Nor shall the right of withdrawal be granted where the article to be returned is not exactly the one purchased, has been unsealed after delivery, is not in perfect condition and has been opened or used, unless the product purchased has some kind of tare or defect.
Consequences of withdrawal:
In case of withdrawal by you, we will refund the payments received from you, without any unduedelay and, in any case, not later than 30 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make such a refund using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, you will not incur any expense as a result of there fund.
We may with hold the refund until we have received the products.
At the time of the return request, you can indicate how you want to return or deliver the products to us through the courier companythrough which we delivered your order; without any undue delay and, in any case, no later than30 calendar days from the date on which you notify us of your decision to withdraw from the contract.
You must assume the direct cost of returning the products, that is to say the shipping costs will be borne by the customer (3,95€ Peninsula, 4,95€ Balearic Islands and 7,95 the rest) in the event that the option of home collection has been chosen through the courier company.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unequivocal declaration to ATOPYK.CBD S.L., (as it may be, a letter sent by post or from the online store of ATOPYK.CBD S.L., accessing this link, withyour username and password). It is essential that the products to be returned are in perfect condition, with all their accessories and original packaging. If there is a Gift per purchase in the order, it must be returned in order to accept the withdrawal.
Once the goods have been received and thestatus of the goods has been verified, payment of the corresponding amount shall be made by the payment method used in the order and, in any case, no later than 30 calendar days from the date.
In accordance with Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013, we make available to the customer the following link allowing access to the European Union’s online dispute resolution platform.
BROKEN, DEFECTIVE OR ERRONEOUS PRODUCTS
If in the delivery of an order it detects that the packaging has been handled or damaged, it is necessary to note on the delivery note of the carrier the reason and the signature of the customer.
In case of receiving a product with factory defect, tare or that turns out to be incorrect, you have 7 days from the receipt of the order for there turn of the same, provided that you notify us within 48h from the receipt of the order throughour contact form.
It is essential that you send us the photo in high resolution of the broken, defective or erroneous article and keep said article to manage there turn, as well as photo of the original packaging, packaging Atopyk.CBD S.L., which you must also keep. We will indicate the procedure to follow, to proceed with your return. Likewise, as in the previous section regarding withdrawal, the goods received must be in their original packaging, in perfect condition, and with a copy of proof of purchase.
If there is any gift per purchase in the order, it must be returned in order to accept the return.
Once the goods have been received and the status of the goods has been verified, payment of the corresponding amount will be made by the payment method used in the order